Leading on the Diagonal

As a result of changes in society and how we communicate, established forms of command and control leadership are not working. New leadership requirements are changing the old model and replacing it with a new skill set that is successful when those who are led feel empowered, inspired, and indeed loved. Traditionally, companies organized themselves vertically out of necessity – vertical silos are useful and needed to operate. However, corporate leaders frequently spend the rest of their time trying to knock down silos and share information horizontally. Deanna summarizes her approach as 'leading on the diagonal'. Here is a presentation that she gave recently:

Restoring Trust in Banking

According to a multi-decade Gallup tracking poll taken in Sept 2010, only 18% of Americans have a 'great deal of confidence' in US banks. The well-respected Edelman Trust Barometer Survey taken in 2012 later verified this result. It is interesting to view how this ratio has changed over time: it started at 60% in 1979, dipped to 30% in the early 90s and then rose to 53% in 2005 before taking its current plunge.