Deanna is founder of CameoWorks. Recognized globally as one of the most influential leaders in financial services, she’s a turnaround strategist known for her ability to transform entrenched institutions into forward thinking, customer-centric champions.
Deanna is currently serving as non-executive director for a number of global companies in the US, UK and continental Europe including The AXA Group, Tesco PLC, where she is a senior independent director. She chairs the Risk committee for Worldpay and the Remuneration committee at Whitbread in London. On the west coast of the US, she serves...+
...on the boards of Brooks Running and the Joshua Green Corporation. Deanna is also a senior adviser to Bain Consulting’s global financial services practice and West Monroe Partners’ customer experience team.
Previously, Deanna worked at Barclays, starting as chief executive of the UK business before becoming Vice Chair, Global Retail Banking, sharing best practices across Europe and Africa. Her final role was CEO of UK and Western Europe Retail Banking.
Deanna’s clear customer-focused strategies led to Barclays ranking #1 among high street banks in customer satisfaction and 92% employee engagement. Her relentless focus helped achieve double-digit growth in annual financial results in the UK and to stabilize Barclays’ Western Europe business during the euro crisis.
Before Barclays, Deanna was the President of Consumer Banking at Washington Mutual, Inc. During her tenure, Washington Mutual was named Best Retail Bank in the Americas by Lafferty International and Top 40 Store Concepts in the World by Retail Industry Leaders Association.
In 2010, Deanna was recognized as the second most powerful woman in banking by American Banker magazine, and in 2007, she was named ‘Britain's Business Communicator of the Year’. Puget Sound Business Journal voted her as one of their annual ‘Women of Influence’ in 2014, for her impact within the community. Recently, she was awarded the Lifetime Achievement award by the Inspiring Leadership Trust in London and she has been named a 2015 Puget Sound Hall of Fame Business laureate.
Deanna divides her time between London and Seattle, where she lives with her husband, and they have two adult children. She graduated with honors from the University of Puget Sound in Washington State; she is past chair of trustees for Puget Sound and a recipient of the Ernest T. Stewart National Award for university volunteers. She also has attended the Executive Education program of the Kellogg School of Management.